Frequently Asked Questions

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Shipping & returns?

Do you offer subscriptions or rewards?

Yes. Earn points with Rooted Rewards, and subscribe for automatic deliveries.

Allergen info?

Our formulas contain nut-derived oils and shea butter. Please patch test before first use.

Packaging & sustainability?

Always eco-friendly. We use UV-protected glass bottles and wooden tools — refill, reuse, or recycle.

Daily use?

Yes — start 2–3× a week and adjust to your hair’s needs.

Your glow matters to us 🌿. Reach out anytime.